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COVID-19 SERVICE UPDATE – JULY 2021

Shipping Update

We are now seeing improvements in our shipping times. However, things are not yet back to normal and there are still some delays occurring. We will provide updates as the situation changes.

Our normal shipping time averages 1 - 2 weeks. Due to the pandemic, shipments may sometimes take an additional 2 – 4 weeks to arrive, depending on the source country of your order. Shipments from the United Kingdom and Canada are generally quicker than from other countries.

Please note that these times are averages and individual shipping times will vary. We highly recommend that you place your order at least 2 – 4 weeks or more ahead of your normal reorder time to avoid running out of your medication.

We offer a shipping guarantee when you place an order with us. If your order does not arrive within 6 weeks from the date it was shipped, we will re-ship your order to you at no additional cost.

Call Center

Our call center hours of operation are 6:00 am – 9:00 pm Central Time on Monday to Friday, and 7:00 am – 7:00 pm Central Time on Saturday and Sunday.

If you are experiencing increased hold times or are calling outside of these hours, please leave us a message or send us an email and we will get back to you as soon as we can. Due to increased demand on telephone networks worldwide, you may experience some intermittent connection problems. If this happens our agents will call you back.

Our Commitment

If you have any questions about any changes in our service please do not hesitate to contact us. Our staff are working tirelessly to ensure the timely fulfillment and delivery of all orders. The health and safety of our customers and staff is our highest priority and we remain committed to providing service at the highest level.

We appreciate your business and thank you for your continued support.

Management and Staff
Universal Drugstore

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Maderma and/or alternatives

Magnesium and/or alternatives

Malacetic Otic and/or alternatives

Materna and/or alternatives

Medipore Island Dressing with Pad and/or alternatives

Metamucil and/or alternatives

Micatin Spray and/or alternatives

Microlax and/or alternatives

Microlet Lancets and/or alternatives

Midol and/or alternatives

Missing Link and/or alternatives

Missing Link For Dogs and/or alternatives

Monistat and/or alternatives

Motrin and/or alternatives

Multistix 10 Reagent Strips and/or alternatives

Multistix 8 Reagent Strips and/or alternatives

Multistix Reagent Strips and/or alternatives

Murine and/or alternatives

Murine Earwax and/or alternatives

Muro 128 Ointment and/or alternatives

Muro 128 Solution and/or alternatives

Myoflex and/or alternatives