Genteal (Hypromellose)
Genteal (hypromellose), also known as Genteal Severe Lubricant Eye Gel, is a brand-name medication. It is used to treat severe dry eye and provide dry eye symptom relief. It may also protect against further irritation of the eyes. Genteal eye care products are available over-the-counter (OTC).
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Genteal brand
GenTeal 0.3%
Prescription RequiredMarketed as Genteal Eye Gel in India
Genteal Severe 0.3%
Prescription RequiredMarketed as Genteal Severe Eye Drops in India
Hypromellose (generic Genteal)
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Important information about Genteal
How does Genteal work?
The active ingredient in Genteal is hypromellose. Hypromellose is a polysaccharide that works by lubricating and protecting the eye for lasting relief. It increases the viscosity of the artificial tears to stabilize the tear film and form a moisturizing barrier on the eye. This results in long-lasting hydration of the eyes.
How do you use Genteal?
Follow all directions given to you by your doctor and read all documents provided, including the full Prescribing Information, FDA-Approved Product Labeling, Instructions for Use, and Medication Guide before using Genteal. However, the following is a synopsis of the general guidelines for the use of Genteal:
The recommended directions for use are to place 1 or 2 gel drops in the affected eye(s) as needed.
For external use only.
Genteal may be used during the daytime and nighttime.
Do not use Genteal if the gel changes color or becomes cloudy.
Genteal should not be used with contact lenses. However, you can use Genteal before and after wearing contact lenses.
Genteal is not preservative-free. It contains a small amount of sodium perborate and is thus not in single-use vials.
What are the side effects of Genteal?
The most common side effects of Genteal seen in clinical trials as compared to placebo include:
- Mild burning or irritation of the eye.
- Temporary blurred vision when first used.
- Redness of the eye.
Some individuals may experience serious side effects while using Genteal. These side effects may require immediate medical attention. If you experience any of the following, contact your healthcare provider or seek emergency medical help:
- Eye pain.
- Vision changes.
- Severe eye irritation.
- Condition worsens or lasts longer than 72 hours.
These are not all of the possible side effects of Genteal. You should always seek medical advice from your healthcare provider for any questions or concerns about your medical condition or treatment. Read all patient information, medication guides, or drug information sheets that come with this medication. You can also report adverse effects to the Food and Drug Administration at www.fda.gov/medwatch or 1-800-FDA-1088.
What are the warnings or precautions for Genteal?
Before starting Genteal, it is crucial to discuss any existing health conditions with your healthcare provider. You should be sure that your healthcare provider is aware of all your medical conditions, including if you have:
- Allergic reaction to any eye drops or eye ointments.
- Glaucoma.
- Under 18 years of age.
Are there any contraindications with Genteal?
- Allergic reaction to any ingredients in the Genteal formulation.
How long does it take Genteal to work?
Genteal soothes and provides temporary relief of dry eye as soon as you start to use it.
What interacts with Genteal?
When Genteal is taken with other prescription drugs, over-the-counter medications, vitamins, and supplements, it may change how they work or increase the frequency or severity of side effects. Make sure that you tell your healthcare professional about anything that you are taking to avoid any negative drug interactions, including:
- Other eye drops and eye ointments.
What doses of Genteal are available?
Genteal is available as 0.3% hypromellose in 10 g or 0.34 fl oz.
How do I store Genteal?
Store Genteal at room temperature, out of reach of children and pets.
Which pharmaceutical company manufactures Genteal?
Alcon manufactures Genteal (hypromellose).
Alcon also manufactures other Genteal Tears products, such as Genteal eye drops, also known officially as Genteal Tears Lubricant Eye Drops.
Is there a generic version of Genteal?
Yes, there are generic versions of Genteal (hypromellose) available for purchase.
Other products for dryness of the eye include Systane and Visine eye products.
How do I stop taking Genteal?
There are no withdrawal effects associated with Genteal (hypromellose); however, symptoms of dry eye may return if you stop taking it. It is always best to consult your healthcare professional before stopping any medication.
Can Genteal be used if I am pregnant?
Genteal (hypromellose) is likely safe when used in pregnancy. This is because the active ingredient, hypromellose, is pharmacologically inert, and the amount absorbed is negligible when used appropriately. Talk to your doctor if you are already pregnant or if you have any plans to become pregnant. They will know or recommend what is best for you.
Can Genteal be used if I am breast feeding?
Genteal (hypromellose) is likely safe when used in pregnancy. This is because the active ingredient, hypromellose, is pharmacologically inert, and the amount absorbed is negligible when used appropriately. Talk to your doctor if you are already breastfeeding or if you have any plans to breastfeed. They will know or recommend what is best for you.
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What happens after I place my order for Genteal with Universal Drugstore?
Once you complete your order, we process, verify, and dispatch your medication. You’ll receive email updates at each stage, including tracking details once your order ships. If any additional documentation is needed (such as a valid prescription), we’ll contact you promptly. Once approved, your order is charged and delivered directly to your doorstep.
How long does it take to process and deliver my order for Genteal?
Orders are typically processed within 1–3 business days once all required documents are received and approved. Standard delivery times range from 10–18 business days, depending on your location.
Can I track my order of Genteal?
Yes! Once your medication ships, you will receive an email with tracking information so you can monitor your shipment every step of the way.
What should I do if there is an issue with my order for Genteal?
Our Customer Care team is available 24/7 to assist with any order-related concerns or questions. If you experience delays, missing items, or need support, contact us using the details provided in your confirmation email.
How is my medication packaged to ensure privacy and safety?
All orders are shipped in discreet, plain packaging to protect your privacy. Medications are securely packaged to prevent damage and ensure they arrive in top condition.
Does Universal Drugstore ship medications that require refrigeration or special handling?
Yes. We use cold-chain shipping methods to safely transport temperature-sensitive medications, ensuring they maintain proper storage conditions throughout delivery.
What are the shipping costs, and does Universal Drugstore offer free delivery?
Shipping costs vary depending on your location and shipping method. Free shipping promotions may be available—check the checkout page for the latest offers. Orders above $100 going to a US destination will receive free shipping.
Does Universal Drugstore accept Medicare or Medicaid for prescriptions?
Currently, we do not bill Medicare or Medicaid directly. However, we provide detailed receipts and documentation that you can submit to your insurance provider for potential reimbursement.
Can I use private health insurance to cover my prescription from Universal Drugstore?
Universal Drugstore does not bill private health insurance directly, but we provide a detailed invoice that you can submit to your insurer for possible reimbursement. Many insurers will accept Universal Drugstore’s documents, but if you have any questions, check with your insurance company prior to purchasing.
How secure is my payment information when ordering from Universal Drugstore?
We use advanced SSL encryption and secure payment processing to ensure that all transactions are 100% protected against fraud and unauthorized access.
Can I order a generic alternative to Genteal?
Universal Drugstore offers many generic alternatives that provide the same active ingredients at a lower cost. Search for your medication and compare pricing for generic vs. brand-name options. Generic availability depends on the medication.
Do I need a prescription to order Genteal?
If your medication requires a prescription, you must upload it online, via email, or fax. Over-the-counter (OTC) medications do not require a prescription. All prescription medication purchases require a valid and approved prescription. The Universal Drugstore customer care team can contact your doctor directly to get your prescription, and ensure all information is up to date.
Can I order multiple medications at once?
Yes! You can add multiple medications to your cart, including prescription, OTC, and pet medications, and complete your purchase in a single checkout process.
Can I refill my prescription through Universal Drugstore?
Yes! If your prescription includes refills, you can reorder quickly by logging into your account and selecting your medication for a hassle-free refill process. Always refill your medication proactively and ontime, to ensure you do not run out of important medication.
Does Universal Drugstore offer discounts or price matching?
Yes! We offer:
- Up to 80% savings on medications
- Price match guarantee – we’ll match competitor pricing on qualifying medications
- 10% off your first order for new customers
How can I contact Universal Drugstore for additional support?
We offer 24/7 customer support via phone, email, and chat. Visit our Contact Us page for assistance with ordering, shipping, or medication questions.
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