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What is Aquaphor?

What is Aquaphor?

Aquaphor (petrolatum) is an over-the-counter skin protectant used in everyday skin care. It is commonly used for dry skin, chapped lips, cracked skin, minor cuts, scrapes, chafing, diaper rash, and irritated skin. Many dermatologists recommend Aquaphor products because they help protect and support the skin’s natural barrier.

One common product is Aquaphor Healing Ointment, a multi-purpose ointment designed to create a protective barrier on the skin. It is often used during cold weather, after minor wound care, and for conditions like eczema. It is fragrance-free and suitable for many skin types, including sensitive skin.

Aquaphor is not the same as basic petroleum jelly like Vaseline, although both contain petrolatum. Aquaphor products also include ingredients that support hydration and help create a healing environment for the skin.

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(generic Aquaphor)

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Important information about Aquaphor

The active ingredient in Aquaphor is petrolatum.

Petrolatum is a skin protectant that works as an occlusive. This means it forms a protective barrier over the skin to lock in moisture and prevent water loss. According to major medical sources, occlusive moisturizers are helpful for dry skin because they reduce evaporation from the skin’s surface.

In addition to petrolatum, Aquaphor Healing Ointment contains other ingredients such as mineral oil, panthenol, lanolin alcohol, ceresin, and glycerin, which act as one of the humectants that draw moisture into the skin.

These ingredients work together as an emollient to soften skin, support hydration, and help protect irritated skin. By sealing in moisture, Aquaphor creates a healing environment that supports the skin’s natural repair process.

Follow all directions given to you by your doctor and read all documents provided, including the full Prescribing Information, FDA-Approved Product Labeling, Instructions for Use, and Medication Guide before using Aquaphor. However, the following is a synopsis of the general guidelines for the use of Aquaphor:

  • Clean and gently dry the affected area before applying
  • Apply a thin layer of Aquaphor Healing Ointment to the skin
  • Use as needed for dry skin, cracked skin, chapped lips, or minor cuts and scrapes
  • For diaper rash, apply to clean, dry skin at each diaper change
  • For eczema, use Aquaphor after bathing to lock in moisture
  • For cuticles or very dry areas, apply at bedtime and cover if needed
  • Avoid applying to deep puncture wounds or serious burns unless directed by a healthcare provider

Some people also use Aquaphor Lip Repair for dry or chapped lips. You may use Aquaphor alongside other skin care products, such as serums or body lotion, but apply Aquaphor last so it can seal in moisture.

Some mild or common side effects of Aquaphor include:

  • Mild skin irritation
  • Redness
  • Burning or stinging at the application site
  • Breakouts in people with oily or acne-prone skin

Some individuals may experience serious side effects while using Aquaphor. These side effects may require immediate medical attention. If you experience any of the following, contact your healthcare provider or seek emergency medical help:

  • Signs of an allergic reaction, such as rash, itching, swelling, or trouble breathing
  • Severe skin irritation

These are not all of the possible side effects of Aquaphor. You should always seek medical advice from your healthcare provider for any questions or concerns about your medical condition or treatment. Read all patient information, medication guides, or drug information sheets that come with this medication. You can also report adverse effects to the Food and Drug Administration at www.fda.gov/medwatch or 1-800-FDA-1088.

Before starting Aquaphor, it is crucial to discuss any existing health conditions with your healthcare provider. You should be sure that your healthcare provider is aware of all your medical conditions, including if you have:

  • Sensitive skin that reacts easily to skin care products
  • A history of allergy to lanolin alcohol or other ingredients
  • Eczema or chronic skin conditions
  • Infected skin areas
  • Deep wounds or puncture wounds
  • Large areas of damaged skin

Aquaphor should not be used in:

  • Individuals with a known allergy to petrolatum, lanolin alcohol, or any other ingredient
  • Deep or infected minor wound areas without medical supervision

Many people feel relief from dryness and tightness within hours of application. For very dry skin or eczema, it may take several days of regular use to see smoother, more comfortable skin. For minor cuts and scrapes, Aquaphor helps maintain a moist healing environment, which may support faster skin repair compared to leaving the wound dry.

When Aquaphor is taken with other prescription drugs, over-the-counter medications, vitamins, and supplements, it may change how they work or increase the frequency or severity of side effects. Make sure that you tell your healthcare professional about anything that you are taking to avoid any negative drug interactions, including:

  • Topical prescription creams for eczema or dermatitis
  • Medicated ointments for minor cuts
  • Other moisturizers or emollient products
  • Products containing strong exfoliants

Aquaphor products come in different sizes and forms, including Aquaphor Healing Ointment, Aquaphor Lip Repair, Advanced Therapy ointments, Body Lotion formulas, and products for babies and diaper rash care.

Store at room temperature and keep the container tightly closed. Avoid excessive heat and keep out of reach of children.

Aquaphor products are manufactured by Beiersdorf.

Aquaphor is a brand name. Other products containing petrolatum or petroleum jelly are available, including basic petroleum jelly products such as Vaseline. However, Aquaphor Healing Ointment contains additional ingredients like glycerin and panthenol that may not be present in all generic options.

Aquaphor is not habit-forming. You can stop using it at any time. However, if you use Aquaphor regularly for dry skin, eczema, or chafing, symptoms may return after stopping. If irritation occurs, discontinue use and speak with a dermatologist.

In general, topical skin protectant products like Aquaphor are considered low risk when used as directed. Talk to your doctor if you are already pregnant or if you have any plans to become pregnant. They will know or recommend what is best for you.

If applying to the breast area, remove any product before nursing unless your healthcare provider says it is safe. Talk to your doctor if you are already breastfeeding or if you have any plans to breastfeed. They will know or recommend what is best for you.

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Important information about buying Aquaphor from UniversalDrugstore™

Once you complete your order, we process, verify, and dispatch your medication. You’ll receive email updates at each stage, including tracking details once your order ships. If any additional documentation is needed (such as a valid prescription), we’ll contact you promptly. Once approved, your order is charged and delivered directly to your doorstep.

Orders are typically processed within 1–3 business days once all required documents are received and approved. Standard delivery times range from 10–18 business days, depending on your location.

Yes! Once your medication ships, you will receive an email with tracking information so you can monitor your shipment every step of the way.

Our Customer Care team is available 24/7 to assist with any order-related concerns or questions. If you experience delays, missing items, or need support, contact us using the details provided in your confirmation email.

All orders are shipped in discreet, plain packaging to protect your privacy. Medications are securely packaged to prevent damage and ensure they arrive in top condition.

Yes. We use cold-chain shipping methods to safely transport temperature-sensitive medications, ensuring they maintain proper storage conditions throughout delivery.

Shipping costs vary depending on your location and shipping method. Free shipping promotions may be available—check the checkout page for the latest offers. Orders above $100 going to a US destination will receive free shipping.

Currently, we do not bill Medicare or Medicaid directly. However, we provide detailed receipts and documentation that you can submit to your insurance provider for potential reimbursement.

Universal Drugstore does not bill private health insurance directly, but we provide a detailed invoice that you can submit to your insurer for possible reimbursement. Many insurers will accept Universal Drugstore’s documents, but if you have any questions, check with your insurance company prior to purchasing.

We use advanced SSL encryption and secure payment processing to ensure that all transactions are 100% protected against fraud and unauthorized access.

Universal Drugstore offers many generic alternatives that provide the same active ingredients at a lower cost. Search for your medication and compare pricing for generic vs. brand-name options. Generic availability depends on the medication.

If your medication requires a prescription, you must upload it online, via email, or fax. Over-the-counter (OTC) medications do not require a prescription. All prescription medication purchases require a valid and approved prescription. The Universal Drugstore customer care team can contact your doctor directly to get your prescription, and ensure all information is up to date.

Yes! You can add multiple medications to your cart, including prescription, OTC, and pet medications, and complete your purchase in a single checkout process.

Yes! If your prescription includes refills, you can reorder quickly by logging into your account and selecting your medication for a hassle-free refill process. Always refill your medication proactively and ontime, to ensure you do not run out of important medication.

Yes! We offer:

  • Up to 80% savings on medications
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  • 10% off your first order for new customers

We offer 24/7 customer support via phone, email, and chat. Visit our Contact Us page for assistance with ordering, shipping, or medication questions.

Medical Disclaimer

The information, including but not limited to, text, graphics, images and other material contained on this website are for informational purposes to increase health awareness only. No material on this site is intended to be a substitute for professional medical advice, diagnosis or treatment. 



Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment and before undertaking a new health care regimen, and never disregard professional medical advice or delay in seeking it because of something you have read on this website.